Ben @TwitterDiggFacebookTumblr (3.0; @bencintron)http://www.bencintron.com/<img src="http://27.media.tumblr.com/dtvsLCW0i8ypaekbCMng3DWT_500.jpg"/><br/><br/><p>This is what our country is in store for..</p>http://www.bencintron.com/post/34716743http://www.bencintron.com/post/34716743Tue, 13 May 2008 19:06:34 -0500<img src="http://25.media.tumblr.com/dtvsLCW0i8xdktamxxa8p6vL_500.jpg"/><br/><br/><p>Mmm..Jamba Juice!</p>http://www.bencintron.com/post/34603567http://www.bencintron.com/post/34603567Mon, 12 May 2008 20:51:01 -0500<img src="http://25.media.tumblr.com/dtvsLCW0i8xaxle6UD8QhyNY_500.jpg"/><br/><br/><p>Austin Shirley is a floor supervisor at Lifeway!</p>http://www.bencintron.com/post/34597943http://www.bencintron.com/post/34597943Mon, 12 May 2008 19:36:57 -0500<img src="http://30.media.tumblr.com/dtvsLCW0i8x88mfbGhOkTcvN_500.jpg"/><br/><br/><p>Apparently plaid is in?</p>http://www.bencintron.com/post/34592235http://www.bencintron.com/post/34592235Mon, 12 May 2008 18:21:33 -0500<img src="http://24.media.tumblr.com/dtvsLCW0i8x859qqq6UvlKYB_500.jpg"/><br/><br/><p>Nice! iPod vending!</p>http://www.bencintron.com/post/34592034http://www.bencintron.com/post/34592034Mon, 12 May 2008 18:18:57 -0500<img src="http://30.media.tumblr.com/dtvsLCW0i7jfp7pp3TUS8sL0_500.jpg"/><br/><br/><p>A picture of my new ride!</p>http://www.bencintron.com/post/31097322http://www.bencintron.com/post/31097322Mon, 07 Apr 2008 22:03:38 -0500Me: Good afternoon, Hilton College Station, this is Ben,how may I direct your call?<br /> Guest: Umm, well I'm not sure. Accounting? Or something like that.<br /> Me: How can I assist you today?<br /> Guest: I have here two charges to my credit card for 390.35 and I'm not sure why. I haven't stayed with you.<br /> Me: Do you have any future reservations with us sir?<br /> Guest: Well yes, I have a reservation for the weekend of May 8th for two rooms.<br /> Me: Yes sir, that weekend is Graduation Weekend and is considered a special event, therefore hotel policy is that we have a deposit for one night's stay for each room and a 21 day cancellation policy for the reservation.<br /> Guest: Well why did they charge me now?!? I made the reservation back in December.<br /> Me: Sir, I am not quite sure why it was not done until now, but it is hotel policy that we have a deposit.<br /> Guest: Why now?!? Why not 22 days before?!?<br /> Me: Sir, I'm not quite sure.<br /> Guest: Well I don't think it is right that they can charge me whenever they want.<br /> Me: Yes sir, I understand, unfortunately I am not informed about the timing of the required deposit, only that it is required.<br /> Guest: Well just refund it and then we won't have a problem!<br /> Me: I can only refund a cancelled reservation, sir.<br /> Guest: Well I don't like seeing these charges on my card when I haven't even stayed there yet.<br /> Me: Yes sir, I am sorry about that.<br /> Guest: Well I don't think that's right!!<br /> Me: Yes sir...<br /> Guest: Whatever, I guess I will talk to someone else who can help me.<br /> Me: Not a problem. Have a good day sir!http://www.bencintron.com/post/30301293http://www.bencintron.com/post/30301293Sun, 30 Mar 2008 19:43:33 -0500..almost done checking this guest in just about to sign...<br /> Me: Sir, if you would please initial by your rate and the non-smoking policy and then sign at the bottom.<br /> Guest: OK, let's see here..No, no, no it was supposed to be $139.<br /> Me: Hmm, well let me see here. ::Checks the computer:: No sir, I show that the reservation was made at a rate of $179.<br /> Guest: No that's not right!<br /> Me: Do you happen to have a confirmation letter confirming the $139 rate?<br /> Guest: Let me see.. ::Checks blackberry::<br /> Close to 5 minutes pass by..<br /> Me: Was there something I could assist you with?<br /> Guest: Yes! Change my rate to $139! What have you been doing?!? Just standing there?!?<br /> Me: No sir, I can't change your rate to $139 without a confirmation letter stating it was booked at that rate.<br /> Guest: Well I am just going to cross through this and put $139 and then sign it.<br /> Me: Sir, it would still be charged at the $179 rate.<br /> Guest: What?!? Let me speak to your manager.<br /> Me: Sure thing, let me get her for you.<br /> Tiffany: How can I assist you sir?<br /> Guest: My rate is supposed to be $139 and this young man over here needs to be trained. He sat and stared at me for 10 minutes and wasn't doing anything!<br /> At this point I go to the back so I don't punch the guy in the face..But the joke is on him since he is still paying $179http://www.bencintron.com/post/29948566http://www.bencintron.com/post/29948566Wed, 26 Mar 2008 21:22:00 -0500<img src="http://29.media.tumblr.com/dtvsLCW0i70ktx9sqbSc0ttl_500.jpg"/><br/><br/><p>It looked better than the pic….the bathroom mirror is a little dirty! </p>http://www.bencintron.com/post/29843866http://www.bencintron.com/post/29843866Tue, 25 Mar 2008 17:20:00 -0500Guest: Where you have sauna (mispronounced)?<br /> Me: I'm sorry?<br /> Guest: Sauna! Sauna! (mispronounced)<br /> Me: Oh, you mean sauna? No sir, we don't have a sauna. We have a jacuzzi outside.<br /> Guest: Oh ok, you no have sauna?<br /> Me: No sir, no sauna.<br /> Guest: ...In my house upstairs. No hot water. Engineer came and leave, he not come back.<br /> Me: Sir, the engineer went to the basement to switch the water heater back on. Just let it run for a few moments and the hot water should filter through.<br /> Guest: No, send engineer, this not my job.<br /> Me: To turn on the faucet?<br /> Guest: No, he come back and fix it.http://www.bencintron.com/post/29652245http://www.bencintron.com/post/29652245Sun, 23 Mar 2008 16:56:18 -0500<img src="http://30.media.tumblr.com/dtvsLCW0i6wofie7SASMq5DD_500.jpg"/><br/><br/><p>Pretty sweet looking! </p>http://www.bencintron.com/post/29599179http://www.bencintron.com/post/29599179Sat, 22 Mar 2008 23:49:54 -0500<img src="http://25.media.tumblr.com/dtvsLCW0i6v3ofg4xogpDM5i_500.jpg"/><br/><br/><p>Our water cooler was taken away because it was an unecessary expense.  Why wasn’t the water cooler in the sales office an unecessary expense? Good question!  <strike>They still have theirs…</strike> </p>http://www.bencintron.com/post/29519389http://www.bencintron.com/post/29519389Fri, 21 Mar 2008 21:21:00 -0500<img src="http://28.media.tumblr.com/dtvsLCW0i6tgce5xpowRBiZI_500.jpg"/><br/><br/><p>The phone that never stops ringing!!</p>http://www.bencintron.com/post/29422345http://www.bencintron.com/post/29422345Thu, 20 Mar 2008 17:40:22 -0500<img src="http://26.media.tumblr.com/dtvsLCW0i6sb2d53QxHhSh4j_500.jpg"/><br/><br/><p>Andy loves studying for Political Science almost as much as I do!</p>http://www.bencintron.com/post/29343517http://www.bencintron.com/post/29343517Wed, 19 Mar 2008 22:24:50 -0500<img src="http://28.media.tumblr.com/dtvsLCW0i6s3dpeym95zCnX0_400.jpg"/><br/><br/><p>The <a href="http://www.triumph.co.uk/usa" title="Triumph" target="_blank">Triumph</a> Daytona 675 that I would like to buy as soon as <a href="http://loudestnoise.com" title="loudestnoise" target="_blank">David</a> takes the old <a href="http://blog.loudestnoise.com/post/29240435" title="f4i"></a><a href="http://blog.loudestnoise.com/post/29240435" title="F4i" target="_blank">F4i</a> off my hands ; ) </p>http://www.bencintron.com/post/29330870http://www.bencintron.com/post/29330870Wed, 19 Mar 2008 18:49:00 -0500